Frequently Asked Questions

No. The visa officer decides, and nobody outside the embassy can change that. We prepare the file and the appointment, and we tell you honestly where your case is weak before you spend money on it. Any agent who promises you a visa is lying — and taking your money for something they do not control.

Office 301, 3rd Floor, Regency Plaza, MM Alam Road, Lahore. Monday to Saturday, 10:00 to 18:00. Walk in without an appointment.

Nothing. Tell us the country, the purpose and when you need to travel, and we will tell you what the file needs and whether it is worth filing at all.

Visit visas for the USA, UK, Canada, Australia, the Schengen countries, Korea, New Zealand, the Philippines and others, plus a long list of eVisa destinations. Study files for the UK, USA, Canada and Australia. If we are not the right people for a route, we will say so.

No. Embassy and consular fees are paid by you, directly, and they never pass through HS3. If a file is refused, that money is gone — which is why we would rather talk you out of a weak application than take it.

The embassy fee, no — it has been spent. Our consultancy charge is for preparing and lodging the file, which is work that was done. What comes back in each situation is set out in full on our refunds page, before you pay rather than after.

Often, yes — but not with the same file. Bring the refusal letter. It names what the officer relied on, and a second application that does not answer those points usually fails the same way.

Bank transfer, JazzCash, EasyPaisa or Raast, or cash at the office. Card payment is being set up and is not live yet. We never ask for card numbers on this website.

Twelve to twenty-four business hours for a package, flight or hotel request. A visa consultation is immediate if you walk in.

Yes. HS3 Travel Consultancy (SMC-Private) Limited, registered with the SECP under CUIN 0341742, NTN J283919. Both are public records — please look them up, and look up anyone else you are thinking of trusting with your passport.